Contract & Policy Changelog
A history of all updates to Gruntwork contracts and policies.
-
2023-10-13
terms-of-service
Simplified Service Data terms
We adopted more conventional contract language regarding the collection of both anonymous and identifiable customer data that we’ll use to operate the business and improve our products and services.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/48eb5ddbcf0ab44af9782ad5e0a25955fe0c7f6e -
2023-08-24
data-processing-agreement
Update Data Processing Agreement governing law
The governing law of our Data Processing Agreement has been updated from the State of Arizona to the State of Delaware to align with our standard terms of service.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/e25bbdb6a7c16ff22275d4f95235d8be96108a72 -
2023-04-18
terms-of-service
Add Platform Accelerator program terms
To make it easy for Gruntwork customers to work with Gruntwork Partners, we now publish a standard contract between a Gruntwork customer and Gruntwork partner.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/e5573aab -
2022-07-19
terms-of-service
Removed Foqal from data subprocessors
We formerly used Foqal to consolidate customer Slack channels for customer support, but we have built out this functionality internally using our existing data subprocessors.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/a76d8fb -
2022-06-08
terms-of-service
Simplified Reference Architecture Terms
We cleaned up the headings for our Reference Architecture features and clarified some standard limitations we wanted to make explicit.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/f7c324f -
2022-06-06
vulnerability-disclosure-policy
Removed bug bounty
Unfortunately, our informal bug bounty greatly decreased the signal-to-noise ratio in our vulnerability reports. We remain fully committed to security and highly appreciative of any vulnerability reports made in good faith, which we continue to encourage and strive to address in a timely manner according to their urgency.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/f248314 -
2022-05-05
terms-of-service
Removed our security alerts service
Prior to this change, we emailed customers about critical security vulnerabilities. But since we began offering this service, many third parties have emerged that provide a better version of this functionality (in many cases at no cost), and customers have told us they do not receive much value from our notifications. For these reasons, we are removing this from our offering.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/4fb50cd -
2022-05-02
vulnerability-disclosure-policy
Added Our Vulnerability Disclosure Policy
As a reflection of our ongoing commitment to security, and in the interest of full transparency, we’ve created a Vulnerability Disclosure Policy. This establishes a formal commitment to our customers, as well as procedures through which any security concerns may be reported to Gruntwork.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/2d765b5 -
2022-02-24
terms-of-service
Remove vestigial $500 deposit from Terms of Service
In the past, we charged a one-time deposit of $500 upon signing up. We no longer do this on our current website checkout, so we have removed mention of this from our terms of service.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/d750788700f3f6e27ac4afd7da0cefd837386b1a -
2021-12-14
data-processing-agreement
Update Data Processing Agreement
We've updated our Data Processing Agreement to use a more standardized set of terms and the latest Standard Contractual Clauses.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/2dc020dd -
2021-09-08
subprocessors
Replace "fork" with "clone" in certain instances
Our documentation recommend cloning our repos instead of forking them in the event you terminate your license so that you don't lose your forks once we revoke your access. This update makes our terms consistent with our docs.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/be2504da -
2021-09-01
subprocessors
Added Foqal to Data Subprocessor List
We are using Foqal's Slack aggregator to pull all support requests into a single view
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/26916cd2 -
2021-07-22
terms-of-service
Reflect our use of HubSpot for gruntwork.io analytics and to collect customer information as part of our CRM
We've started using HubSpot (https://hubspot.com) internally, which means we are now storing customer information with a new data sub-processor. As a result, we've updated our Cookie Policy and Data Subprocessors list.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/86665f29 -
2021-06-04
terms-of-service
Update Terms of Service to address our new developer portal
We've released a new developer portal at https://app.gruntwork.io! We've updated our Terms of Service to reflect the new agreement between us and our customers.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/b9e838e7 -
2021-06-04
website-terms
Update Website Terms to address our new developer portal
We’ve released a new developer portal at https://app.gruntwork.io! We've updated our Website Terms to reflect new usage guidelines that result from its release.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/30ee2c55 -
2021-06-03
privacy-policy
Update Privacy Policy to address our new developer portal
We’ve released a new developer portal at https://app.gruntwork.io! We've updated our Privacy Policy to address any privacy and data implications that come from its release.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/101df49e -
2020-12-07
cookie-policy
Remove Intercom from cookie policy
We've updated our cookie policy to remove Intercom, a vendor we previously used to enable real-time chat via our website.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/da536301 -
2020-09-29
privacy-policy
Update privacy policy and Data Processing Agreement to reflect revocation of the Privacy Shield Framework
Because the European Court of Justice has revoked the Privacy Shield Framework, we need to update our privacy policy and Data Processing Agreement to remove reference to it.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/433dfbb -
2020-09-10
terms-of-service
Update definition of an Authorized User
We updated the definition of an Authorized User to more accurately reflect our concept of "access." In our current thinking, an Authorized User is someone who either directly accesses the code by reading or executing it on their local computer, or someone who indirectly accesses the code by triggering a process that reads or executes the code. We do not see this as a material expansion of the definition of an Authorized User from our original definition, only a more precise clarification.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/6d1bcb9a817698e1e4e77018818397cc834deeb7 -
2020-07-22
terms-of-service
Update Terms of Service to clean up and professionalize terms
We removed DevOps Bootcamps and Gruntwork Professional Services since we are no longer offering these services. While we have always required that you agree to an annual subscription, we’ve cleaned up a few legal provisions around billing practices and termination rights to make this crystal clear. We also clarified that the authorized users of your affiliated companies can use the services. In addition, we’ve put into writing our current policies and cleaned up a few legal positions around;
- how we expect both you and us to behave when you use our website (see our Site Terms);
- how we use your data to help provide the services to you (see our updated Privacy Policy);
- how we use your anonymized data to improve the services;
- what we do to keep your data private and secure (see our updated Privacy Policy and, for our European Union customers, our recently added Data Processing Agreement);
- the fact that we can’t control third-party websites, services and products, and when you use them through our services you should check their terms and conditions;
- how we use (see our Open Source Usage Policy);
- specific corrective steps we will take if someone claims they own part of the services and we did not have their permission to use it;
- when we need to defend and cover you if something goes wrong and it’s our fault; and, similarly, when we you need to defend and cover us - if something goes wrong and it’s your fault;
- our expectation that if something goes wrong between us and we can’t resolve the issue even after trying our best, you will need to come to where we are in Maricopa County, Arizona to sue us (and the local laws in Arizona will apply); and
- a few minor legal positions around minimum age; deposits, billing and taxes; and export control.
-
2020-06-15
subprocessors
Added Data Processing Agreement and Data Subprocessor List.
As part of our ongoing efforts to achieve GDPR compliance, we have publicly posted our Data Processing Agreement and Data Subprocessors List.
https://gruntwork.io/legal/subprocessors -
2020-06-15
cookie-policy
Updated Cookie Policy.
As part of our ongoing efforts to achieve GDPR compliance, we have updated our cookie policy to better comply with GDPR and CCPA regulations and reflect our latest data collection practices.
https://gruntwork.io/legal/cookie-policy -
2020-06-15
privacy-policy
Updated Privacy Policy.
As part of our ongoing efforts to achieve GDPR compliance, we have updated our privacy policy to better comply with GDPR and CCPA regulations and reflect our latest data collection practices.
https://gruntwork.io/legal/privacy-policy -
2020-04-22
privacy-policy
We now have an RSS feed for all Gruntwork legal and privacy updates!
Going forward, all updates to the Gruntwork terms of service, privacy policy, open source policy, and other policies relating to data processing will be posted here on our our RSS feed
https://gruntwork.io/legal.rss -
2020-02-10
terms-of-service
Add terms for new services: CIS compliance and Professional services. Add various legal clean up.
We've added terms for two new services: CIS compliance and professional services. We've also removed Houston for now since we are not currently accepting new Houston customers. Finally, we've cleaned up a few minor legal positions around our billing practices, termination, and handling your feedback.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/b01207ceb2712983400ee3eff7e07db1a21e22dc -
2019-10-15
terms-of-service
Update all termination periods to 30 days
For consistency, update the termination period for all parts of the subscription to 30 days.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/9dd9abccbd20e4097fda14387e460cbafac12917 -
2019-05-09
terms-of-service
Add support for Google Cloud Platform (GCP)
Gruntwork now offers support for Google Cloud Platform (GCP)!
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/c35744304c34495ac2a9a7dd1361563cdf83c20d -
2019-05-08
terms-of-service
Introduce Professional Support, Enterprise Support, and Houston Pro
We now offer three support tiers: Community, Professional, and Enterprise. In addition, the Terms of Service now offer terms for using Houston Pro and annual payment is now allowed. Plain language summaries and various sections were also updated for accuracy and clarity.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/9ef90212e22bf408028ca5d73bffd3aaaedd187a -
2019-03-05
terms-of-service
Introduce Community Support
All customers now receive access to our Community Support Tier at no additional cost.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/8eb59e4033829db0a7df7c1b59c3b690349c0b5f -
2019-02-25
terms-of-service
Update SLA on Dedicated Support to 2 Business Days
We now commit to a Service Level Agreement (SLA) where we will respond to Dedicated Support requests within 2 business days.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/ff51aa6fcc5a5661a658a82aa5e819cbcf0b7d61 -
2019-01-23
terms-of-service
Added 30-day trial period
Customers can now receive 100% of their money back if they choose to cancel within the first 30 days of subscribing.
https://github.com/gruntwork-io/gruntwork-io.github.io/commit/fb34e07043e0ea7ecb7e5ebdf1b047f7c1dd7ff5